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crm blog Top 10 CRM Blogs For 2008

December 30, 2008 by Julian A. Peterson

Customer Relationship Management blogs have become a staple among the many media and communication channels discussing CRM strategy, CRM software, CRM 2.0 and the many ancillary and complimentary topics related to building and enhancing customer relationships. CRM bloggers are rich with first hand information, strong opinions and a willingness to share. Several CRM software blogs have have accumulated user generated content that prior to blogs had no comparable medium for the free and simple public exchange of community information. Some of these CRM software blogs have become the go to resource for CRM software users and system administrators. Other CRM blogs which focus more on strategic topics such as strategy, CRM 2.0 or Enterprise 2.0 now routinely deliver thought leadership and insight that was previously only available with a paid analyst subscription.

After reviewing dozens of CRM industry blogs, we've cut through the clutter to provide The Top 10 Customer Relationship Management blogs.

  1. PGreenblog. Paul Greenberg is the author of the best selling CRM at the Speed of Light, a true CRM pundit, a Web 2.0 evangelist and a die hard Yankees fan. His blog posts are frequent, candid, informative and entertaining. Paul is also a speaker at several industry conferences and a few CRM software company events. I recommend his blog for anybody trying to get their head around the social media world for the first time.

  2. CRM Blog from CRM Search. CRM search is known for many things, not the least of which are there independent and comprehensive CRM software reviews, which are truly the best on the web. But additionally, this site's blog publishes some of the most forward thinking strategies and technologies in the customer relationship management indust

  3. FirstCoffee. This TMCnet blog is authored by David Sims and covers all things CRM. This blogger has an unusually entertaining attitude, writing style and wit that simply are not matched elsewhere. His posts are frequent, content opinionated, comments thought provoking and musical taste questionable.

  4. Enterprise 2.0. Blogger Dion Hinchcliffe is the go to source for anything Enterprise 2.0. The articles and posts in this blog speak to the question of how to understand, institutionalize and extend Web 2.0 and social media concepts for tangible corporate benefits. His posts on topics such as open business methods are visionary and fascinating. Hinchcliffe is currently writing a book about Web 2.0 and is the editor-in-chief of the Web 2.0 Journal and AjaxWorld Magazine.

  5. BeagleBlog. A very interesting CRM analyst blog site by boutique analyst firm Beagle Research and managing partner Dennis Pombriant. Dennis is one of the early pioneers that forecasted software as a service hyper growth back in the days when other analyst firms couldn't get past the surface issues of security, integration and customization.

  6. CRM Bloggers. This small group of bloggers does their CRM blog reviews and rotates featured blogs on about a monthly or so basis. Check out CRM bloggers to see the up and coming CRM blogs that are making the grade.

  7. HaileyBlog.com. Here's an interesting CRM software blog from the perspective of a CRM field consultant. As a consultant, Hailey posts her experiences and opinions related to several CRM software systems including Sage, NetSuite, Oracle, Salesforce.com, SAP as well as both on premise and SaaS CRM software implementations.

  8. CRMgonewild.com. This site has no redeeming value other than being politically incorrect and using the industry's questionable and sometimes theatric events for entertainment. It's a great site if you just want to look at the CRM software industry with a sarcastic attitude and get a laugh. I check out this site every month.

  9. CRMblogguy.com. This blog provides some useful content for industry newbies trying to get up to speed or advance their understanding of the CRM and ERP software industries. The blog posts provide straight-forward answers to some of the industry's most asked questions

  10. CRMgal.com. This blog comes from an active CRM and ERP consultant who enjoys writing very candid product reviews as well as the lessons learned from her consulting engagements. She recently gave a presentation at the last Microsoft conference, however, surprisingly, hasn't blogged on her Microsoft Dynamics CRM experiences. If you're looking for a no-nonsense CRM software review, check out this site.

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