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Top CRM Software Applications
 
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crm software Top 5 On-Premise CRM Software Systems

 Dynamics CRM Microsoft CRM Overview | Reviews | Pricing | Demo | FAQs | Selection Assistance [Restricted Access]
 Onyx Onyx Overview | Reviews | Pricing | Demo | FAQs | Selection Assistance [Restricted Access]
 Pivotal CRM Pivotal Overview | Reviews | Pricing | Demo | FAQs | Selection Assistance [Restricted Access]
 SAP CRM SAP Overview | Reviews | Pricing | Demo | FAQs | Selection Assistance [Restricted Access]
 Oracle Siebel Siebel Overview | Reviews | Pricing | Demo | FAQs | Selection Assistance [Restricted Access]
Top 2007 CRM On Premise Applications

crm software Microsoft CRM at a glance

Onyx CRM Onyx at a glance

Open Source CRM Pivotal at a glance

CRM Industry Solutions SAP at a glance

Siebel Systems Siebel at a glance

  • Strong company backing
  • Strong partner channel
  • Great Outlook synchronization
  • Hosting & on premise options
  • Lowest price alternative
  • .NET / SQL Server technology
  • Economically priced
  • Tried and proven
  • New management team
  • Strong Sales Force Automation
  • Impressive workflow
  • High price
  • VB / SQL Server technology
  • Priced at the high end
  • Strong mid-market solution
  • Flexible technology
  • Reasonable VAR channel
  • Strong marketing solution
  • Best fit in China and Asia
  • VB / .net / SQL Server technology
  • Moderately priced
  • #1 market share CRM leader
  • Excellent ERP integration
  • New SOA architecture
  • Deep software functionality
  • Outrageous flexibility
  • Netweaver, database agnostic
  • Priced at the high end
  • Built the client/server CRM market
  • New blood from Oracle
  • Good technology architecture
  • Many industry solutions
  • Very deep functionality
  • Chasm of technologies
  • Priced at the high end

On-Premise Client/Server CRM Software Leaders by Market Segment

For additional CRM software reviews, the below summary points illustrate how the Top 5 CRM software solutions best line up with small business, middle market and enterprise customer market segments.

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 Small Business CRM Leaders Small Business CRM Leaders
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Small Business CRM
Microsoft Dynamics CRM has become the small business on-premise CRM software market share leader. The first two CRM product versions disappointed, however the current version cures several of the most noted omissions and its multi-tenant architecture provides choice in delivery options by allowing either SaaS or on-premise installation.
Small Business CRM
There isn't a definitive #2 small business CRM player. The fight with Microsoft Dynamics CRM for the small business market is highly fragmented with a large number of players each earning a small share. The primary Microsoft on-premise competitors include ACT, Epicor, GoldMine, Infor, Maximizer, OnContact, SalesLogix, Sofront and of course the most popular small business de facto standard of 'no system'.
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 Middle Market CRM Leaders Middle Market CRM Leaders
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Middle Market CRM
While Onyx and Pivotal often compete in the middle market, Onyx is clearly the dominant middle market player. It's ease of use, feature sets and analysis stand alone. Onyx's relatively recent acquisition by Consona may bring fresh air to a CRM product which really hasn't advanced since the acquisition of its workflow years ago.
Middle Market CRM
The middle market is the business growth focus of both small business CRM vendors wanting to move upstream and the enterprise vendors looking to move beyond a saturated global 5000 market. While Microsoft CRM is the small business leader, its product solution lacks the depth and tools required by mid market organizations. This may leave SAP and Oracle with the best opportunity to capitalize in this market.
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 Enterprise CRM Leaders Fortune 2000 / Enterprise CRM Leaders
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Enterprise CRM
As measurably demonstrated in this year's Gartner market analysis report, SAP remains the number one CRM market share leader. While Oracle disputes SAP's software licensing, and SAP's definition of both mid-market and large-market are a bit unique, SAP clearly remains the Fortune 2000, Global 5000 and enterprise CRM market leader.
Enterprise CRM
Oracle's Siebel is of course the product that originally made the market, and as such is extremely well positioned to battle SAP. Siebel has a very strong technology architecture, impressive array of vertical market CRM solutions and massive install base. If Oracle is successful in integrating this CRM product to the Oracle stack (project Fusion) and breathing new life into stagnant solution, Siebel may again be the dominant player.
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